Refund Policy
Thank you for shopping with Renewfy. Aย unit of Ben Techย IT Solutions We strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely satisfied with your purchase, we're here to help.
Eligibility for Refund
To be eligible for a refund, please ensure that:
- The item was purchased within the last 7 days.
- The item is in the same condition that you received it.
- The item is in its original packaging.
- You have the receipt or proof of purchase.
Non-Refundable Items
Certain items are non-refundable:
- Gift cards
- Downloadable software products
Refund Process
- Inspection: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
- Approval: If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Late or Missing Refunds
If you have not received a refund yet:
- First, check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
If youโve done all of this and you still have not received your refund, please contact us at [your support email].
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, please contact us at:
Renewfy Headquarters Tilak Nagar, Delhi
Email: Contactrenewfy@gmail.com
Phone: 9717113545
ย