Renewfy Brand Cancellation Policy
At Renewfy, a unit of Ben Tech IT Solutions we strive to provide a hassle-free cancellation process for our customers. Our cancellation policy is outlined below:
- Cancellation Before Dispatch
- Orders can be canceled at no charge before the items have been dispatched.
- To cancel an order, please contact our Customer Support team as soon as possible.
- Cancellation After Dispatch
- If you wish to cancel an order after it has been dispatched, please refuse delivery when the product arrives.
- You will be responsible for any return shipping costs.
- Refunds
- Refunds for canceled orders will be processed within 7-10 business days of receiving the cancellation request or returned product.
- The refund will be credited to the original payment method.
- Non-Cancelable Items
- Certain items, such as personalized or custom-made products, are non-cancelable and non-refundable.
- This will be clearly stated at the time of purchase.
- Contact Information
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To cancel an order, please contact our Customer Support team via phone or email:
- Phone: 9717113545
- Email: contactrenewfy@gmail.com
We appreciate your understanding and cooperation. If you have any questions or need further assistance, please do not hesitate to reach out to us.
Thank you for choosing Renewfy!